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Gays still fear workplace bias

Study suggests workplace barriers stunt careers, in turn hurting companies' growth and profitability
A study recently released by Catalyst and the Bank of Nova Scotia looks at gays in the workplace.  The study was entitled “Building LGBT-Inclusive Workplaces:  Engaging Organizations and Individuals in Change,” it suggests workplaces barriers lead to restricted career advancement for LGBT employees.  

The study also argued that stunted growth hurts companies' overall productivity and profitability. The research failed to prove the exact "bottom-line benefits" to businesses, but executives insist there is a business case for diversity.

"LGBT-inclusive workplaces can increase employee engagement by allowing employees to be authentic and spend less time self-editing. That reduces costs by decreasing turnover," said Deborah Gillis, Catalyst's vice-president for North America. "It can also potentially increase revenue by encouraging LGBT employees to help the organization tap new markets and enhance customer loyalty."

Scotia Bank sees a "definite correlation" between employee engagement, customer loyalty, and profitability, said Cory Garlough, vice-president of global employment solutions.

Two surveys were done for the study.  The first survey looked at career advancement in corporate Canada with more than 17,000 respondents from 43 different companies. About 466 people identified as LGBT.

The second survey focused on LGBT inclusion, 232 LGBT individuals participated and provided their views.

Some of the main findings from the survey are that LGBT women reported “less friendly workplaces” compared to LGBT men.  The study also found that LGBT women were “out” to 50% of their workgroup, while men were disclosed to 72% of their co-workers.  

Esther Dryburgh, 36, an executive with IBM Canada Ltd., contemplated coming out at work because she was worried about achieving a successful career. "I work in the financial services sector. It is very male-dominated, so I was trying to prove that being a woman wasn't going to actually impact my career."

When Ester came out it was five years ago during a speech to IBM's top executives. Now one of them, she contends an inclusive workplace builds loyalty, saying, "One of the quotes my partner made once I came out at IBM: `You'll never leave. They are more supportive than your family.'"

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Next post: Dopamine impacts your willingness to work 2012-05-12 10:04:13

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