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Tips to combat bullying -- for kids or in the workplace

Tips culled from the University of Rochester regarding The Dignity for All Students Act can also be relevant to reducing bullying in the workplace
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There is a program that comes into effect in NY State in the upcoming months to reduce the amount of bullying in schools, and part of the program involved educating stakeholders about how to spot and reduce it.

The University of Rochester has written a guideline with tips for school administrators, teachers, and parents to figure out how to deal with the subject, but the tips also work well for management. Here are some examples:

  • Prevention begins with helping [people] to realize that some of the typically mean behavior that they engage in is not acceptable.
  • Set the bar very high for interpersonal respect in terms of how we treat one another
  • Have your ducks in a row. Nail down your policy and design a procedure that is user friendly and can be used consistently across the board.
  • Steer away from punishment -- it drives these behaviors often go further underground, which can make things more dangerous.
  • Have good social radar. You not only have to be paying attention to the looks on [people] faces when they are talking to each other, but when they are reading messages on their phones.
  • Stop the behavior. Whenever you see something hurtful going on, you need to step in. A target is not going to admit in front of his/her aggressor that this was hurtful interaction, so you need to be skillful and talk to kids separately.
  • Be mindful that one-shot educational programs, such as motivational speakers or testimonials from victims, do not change behavior. They raise awareness and trigger sympathy, but the effects are temporary. In isolation, programs of this nature do not solve the problem of bullying.
  • Don't tell [people] to ignore bullying.
  • Be a good listener and ask sensitive and thoughtful questions.
  • Give your [people] a chance for amnesty. If [someone] is having problems give him/her a chance to talk about it without fear of any kind of punishment or consequence.

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